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Frequently Asked
Questions

When are our box offices open?

On concert/show days: Monday to Friday from 12:00 to 14:00 and 17:00 to 21:00, Saturday from 14:00 to 17:00 and 18:00 to 21:00, Sundays and public holidays open 2 hours before the concert/show

On non-performance days: Monday to Friday from 12pm to 2pm, Saturday from 2pm to 6pm and closed on Sundays and public holidays

How can I book my ticket for L’Olympia?

L’Olympia has a dedicated box office for wheelchair users. You can reach us by phone at 01.47.42.94.88 or by email at billetterie@olympiahall.com. We will ask you to approach the reception team or the security team (without going through the queue) on the evening of the show in order to be taken care of and to be placed.

How to get to L’Olympia?

L’Olympia is located at 28 Boulevard des Capucines, 75009. The nearest metro and RER stations are Opéra (lines 3, 7 and 8), Madeleine (lines 8, 12 and 14), Havre-Caumartin (lines 3 and 9) and Auber (RER A). By bus, you can get off at Madeleine (bus n°42-52-84-94), Capucines-Caumartin (bus n°42-52), Opéra (bus n°20-21-27-29-32-52-66-95) and Auber (bus n°20-21-27-29-33-66-95).

Check the scooter, electric scooter or bike rental service website for locations and parking areas around L’Olympia.

The nearest parking lot is the QPark parking lot located at 23 rue Bruno Coquatrix, 75009.

Book a parking space easily online at a more attractive rate here: https://www.q-park.fr/bonplanolympia

How to get into L’Olympia?

If we have not communicated about the cancellation of a show, there is no reason why it should not be maintained. You can stay informed on our website and our social networks. If you have purchased your ticket from L’Olympia, you will automatically be notified by email in case of cancellation.

Children under the age of three are not allowed into the facility for all shows, except for children’s shows where children under the age of one are not allowed to enter, with no refund possible.

Minors under the age of 16 are not allowed to enter the facility unless accompanied by an adult, with no refund possible. Only minors between the ages of 14 and 16 will be allowed access to the room, provided they give parental permission.

How to have a good time at L’Olympia?

L’Olympia has a checkroom, accessible after the control, for a fee of 2€ per item deposited.

Each person must retrieve their items from the checkroom upon departure and is responsible for any personal belongings they bring into the venue. If you have forgotten or lost an item, please contact L’Olympia by phone at 01 55 27 10 00. If the item is listed in the lost and found registry, we’ll let you know how to get it back.

It is forbidden to film, take pictures or record on the premises.

L’Olympia has two bars in the lobby at the entrance to the hall. You’ll find water, soda, draft beer, and other drinks, as well as sandwiches and treats.

In accordance with the decree n°2006 – 1386 of November 15, 2006 and the article L3513-6 of the public health code, it is strictly forbidden to smoke or to vape inside the hall.

During an intermission, a smoking area is set up outside the establishment. A system with a compulsory presentation of a ticket is set up to access this area.

For safety reasons we do not allow spectators in the balcony/mezzanine to go to the pit area and vice versa.

Each spectator must be seated in the place indicated on his or her ticket. Only the theater management is authorized to grant or deny your request, depending on the availability of seats.

On some shows, a merchandising stand can be set up in order to provide the public with the artists’ merchandise. However, this is not necessarily systematic. You can contact the artist’s production to find out more.

Absolutely. In most cases it is possible to pay by credit card, but on some shows, this payment method is not available.

The merchandising of the artists is managed by their productions. We invite you to contact them directly for more information.

At the time of your visit, please contact L’Olympia control desk, which will do its best to facilitate your access to the hall.

The start time is indicated on your ticket and on the show page of our website.

Any more questions?

You can submit your application via the following email address: billetterie@olympiahall.com mentioning “Application” in the subject of the email.

Accreditations are issued by the productions, you can send your request directly to them.

You can contact the L’Olympia press office at this address: servicepresse@olympiahall.com

L’Olympia has a page with a selection of shows specifically for collectivities: https://www.olympiahall.com/en/groups-and-work-councils/. If you need more information, you can reach us by phone at 01.47.42.94.88 or by email at billetterie@olympiahall.com.

Visit the “Events” section of our website for more information: https://www.olympiahall.com/evenementiel/

You can have the flowers delivered the day of the artist’s concert or send your mail to L’Olympia, 18 rue de Caumartin 75009 Paris.

Unfortunately, the density of our programming does not allow us to offer time to visit the backstage of L’Olympia.

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