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Accessibility

We know we can improve, but we are committed to providing the best possible experience for people with disabilities, reduced mobility or cognitive accessibility needs.

If your situation is not mentioned on this page or if you would like additional information, please do not hesitate to contact us by phone at 01.47.42.94.88 (price of a local call – no additional charge) or by email at billetterie@olympiahall.com.

Finally, we recommend that you inform us in advance if your situation has changed between the time you purchase your ticket and the day of the show so that we can anticipate your reception and your placement as well as possible.

Please find the Public Register of Accessibility here.

Your visit

A certain number of parking spots on the public highway in Paris are reserved for vehicles used by people with disabilities. You will find all the practical information (parking spaces, public transport, adapted vehicles, etc) by clicking here.

The nearest parking lot to L’Olympia is the QPark located at 23 rue Bruno Coquatrix, 75009. Parking spaces dedicated to people with health conditions are available, however, it is not possible to reserve them on the QPark website.

When you first arrive, you can report to the security guards at the main entrance on the left side (Boulanger store side) so that they can give you priority access to the security controls and then to the ticket controls.

If you encounter any problem during the show, please do not hesitate to contact a member of the Olympia team located at the control desk after the glass doors. They will do their best to find a solution.

I am in a wheelchair

You can reserve your seats with our customer service by phone at 01 47 42 94 88 (price of a local call – no additional charge) or by email : billetterie@olympiahall.com.

We have reserved places for wheelchair users. As for your companion, he or she will be located nearby. We remind you that your companion must also have a ticket for the show.

The number of accompanying persons’ seats is limited to one.

For your information, on some concerts, it happens that spectators placed in the mezzanine stand up during the concert, sometimes at the request of the artist, and block the visibility of people in wheelchairs.

For safety reasons, wheelchair users cannot be placed in the pit. In addition, the standing audience would impede visibility and the crowd movements would make the presence of wheelchairs dangerous for their users and for the rest of the audience.

For safety reasons, transfers from a wheelchair to a seat in the hall are not possible.

I have an obesity situation

Our seats have the following dimensions:

Orchestra :

  • Width between armrests: 44 cm / 17.3 inches
  • Space between the seat and the one in front (in closed position): 46 cm / 18.1 inches
  • Space between the seat and the one in front (in open position): 26 cm / 10.2 inches

Mezzanine :

  • Width between armrests: 46 cm / 18.1 inches
  • Space between the seat and the one in front (in closed position): 52 cm / 20.4 inches
  • Space between the seat and the one in front (in open position): 26 cm / 10.2 inches

Balcony :

  • Width between armrests: 46 cm / 18.1 inches
  • Space between the seat and the one in front (in closed position): 48 cm / 18.8 inches
  • Space between the seat and the one in front (in open position): 22,5 cm / 8.6 inches

The seats do not have retractable armrests.

If the dimensions of the seats do not suit you, L’Olympia’s team will do its best to find a suitable solution. To do so, we invite you to come to the control located on your right after the glass doors.

We recommend that you reserve your seats in the 19th row of the orchestra when it is in a seated configuration.

A map of the hall is available on the online ticketing service to help you choose your seat. Otherwise, do not hesitate to contact us by phone 01.47.42.94.88 or by email at billetterie@olympiahall.com.

I have a sensory disability

We accept guide dogs.

We recommend that you reserve your seats in the 19th row of the orchestra when it is in a seated configuration or in the 1st row of the balcony (i.e. row n°10 on the plan).

A map of the hall is available on the online ticketing service to help you choose your seat. Otherwise, do not hesitate to contact us by phone 01.47.42.94.88 or by email at billetterie@olympiahall.com.

The hall is equipped with a magnetic loop system. A few days before the show, we invite you to contact us by email at billetterie@olympiahall.com. On the day of the show, we invite you to come to the control located on your right after the glass doors.

I have temporary reduced mobility ( on crutches, pregnant people, etc.)

For your comfort and security, you can benefit from priority access. When you arrive, please present yourself to the security guards at the main entrance on the left side (Boulanger store side) so that they can give you priority access to the security controls and then to the ticket controls.

When you arrive, please go to the control desk, located after the glass doors on the right. The Olympia team will be happy to help you find a seat if possible.

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